# Phorest

## Who has access?

Only Loop HR **account holder (owner)** will be able to request integration and import data from their Phorest account.

##

## How to connect?

1. Go to **Connections,** this can be found on top right corner under your name

<figure><img src="/files/K0ktBQ9NYBz7EJ0V1Z2Q" alt=""><figcaption></figcaption></figure>

2. Click **Request Connection** inside Phorest widget

<figure><img src="/files/yU3WlfzNIUpBlyPqqB49" alt="" width="563"><figcaption></figcaption></figure>

3. Notification will be send to the Loop HR support team and they will setup connection to your Phorest account.

<figure><img src="/files/HGrji9fKnUyUR2pFUUE1" alt="" width="563"><figcaption></figcaption></figure>

4. Loop HR team will be in touch once your Phorest account is connected.

##

## What data can be imported from Phorest?

You will be able to import the following:

* **Branches**
  * In Loop hr we refer to branches as **Locations**
* **Staff**
  * In Loop hr we refer to staff as **Employees**
* **Staff Categories**
  * In Loop hr we refer to staff categories as **Job Titles**
* **Work timetables**
  * In Loop hr we refer to work timetables as **Schedules**
* **Staff Sales Report**
  * In Loop hr we refer to staff sales repot as **Sales Data**

##

## Import Data

### Staff

1. Go to **Connections > Phorest > View**

<div><figure><img src="/files/K0ktBQ9NYBz7EJ0V1Z2Q" alt=""><figcaption></figcaption></figure> <figure><img src="/files/5kZiwq4gTLREFEzTZky2" alt="" width="375"><figcaption></figcaption></figure></div>

1. Click **Import**

<figure><img src="/files/Kt5Qtj9gTmoqHZ16CGRY" alt="" width="563"><figcaption></figcaption></figure>

2. Select **Branch** you wish to import your staff from and click **Import**

<figure><img src="/files/mqUoUvVxlCIatdgrgOes" alt="" width="563"><figcaption></figcaption></figure>

3. Review your imported data in **Last Import** widget

<figure><img src="/files/aC3MbgyHgggzJ3RHnoWQ" alt=""><figcaption></figcaption></figure>

#### Incomplete Staff Imports

When importing staff from the Phorest account, Loop HR will be able to match and link staff to an existing employee profiles setup in Loop HR. If import is successfully linked, it will be marked as <mark style="color:green;background-color:green;">complete</mark>.

Where Loop HR cannot match imported staff ID's (because the name is significantly different in Phorest); the import will be marked as <mark style="background-color:orange;">incomplete</mark>. You will be able to manually match staff in this instance. Or add the team member as a new employee into Loop HR.

There are **3 options** available to resolve incomplete staff imports:

* Manually **Link** staff to an existing employee profile
* **Complete Profile** by creating a new employee profile in Loop HR
* **Discard** import, in case you do not wish to import that particular staff into Loop HR

<figure><img src="/files/F8wwwZxwRlNAKUj014l6" alt=""><figcaption></figcaption></figure>

### Staff Categories

When importing staff from the Phorest account, staff category is imported as part of the data. If this category has not be previously setup in Loop hr under **Business > Teams & Jobs,** Loop hr will create this **Job Title** for you.

### Work timetables

1. Go to **Team > Schedules > Calendar,** select the date range you wish to import, Week, Month or the pay Perio&#x64;**.** Then click Import, from the orange button with a down arrow.

<figure><img src="/files/Fhw1Bi6QzySvyXlanq8N" alt=""><figcaption></figcaption></figure>

2. Select **Branch** and **Date Range** you would like to import work timetables for and click **Import.** Check the import information is correct, including the date range.

<figure><img src="/files/EuVngU8e7KdFsuqIbsdr" alt="" width="563"><figcaption></figcaption></figure>

{% hint style="warning" %}
If you wish to replace the schedule in Loop HR with Phorest schedule then first Delete the Loop HR schedule. If there are holidays or other events in the Schedule, you must remove them manually from the relevant function - e.g. to remove holidays, go to Holidays and delete from there. Note: Phorest schedules will not import over other events.
{% endhint %}

##

### Sales Data Import from CSV

1. Go to **Business > Sales Data** and **Create New Report** for period you wish to import sales
2. Click on the three dots in top right corner and click **Import**

<figure><img src="/files/zaVldgulXgyXlkBN0UBp" alt=""><figcaption></figcaption></figure>

4. **Attach CSV file** exported from the Phorest account

<figure><img src="/files/Lru2q1OVb58qozNxTeJ4" alt="" width="563"><figcaption><p>Read instructions on how to export CSV from Phorest account</p></figcaption></figure>

<figure><img src="/files/HqdFUkcxpsKrLRKGczDB" alt=""><figcaption><p>The CSV file will look like this</p></figcaption></figure>

Check the video below on how to export sales report from your Phorest Account.

{% embed url="<https://www.youtube.com/watch?v=KOCme9UZnWU>" %}

{% hint style="info" %}
Exported report sales values include **VAT**.  Loop HR records sales date as **NET** values, therefore **VAT** will be deducted from the report automatically.&#x20;
{% endhint %}

5. Confirm attached file meets all the conditions listed below and click **Import**

<figure><img src="/files/BZCA0ZlJxtDmHmkZGlqK" alt="" width="563"><figcaption></figcaption></figure>

{% hint style="warning" %}
**Note:** Loop HR can only match sales data information from the CSV file for staff who are connected both in Phorest and Loop HR. To connect employees see earlier step **Import Data**.
{% endhint %}

## Limitations

There is currently no automated sales data import function from Phorest. We do not have timeline when this feature will be available.


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.loophr.com/phorest.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
